Refund & Cancellation Policy

We want you to be completely satisfied with CredoHRMS. This policy outlines our refund and cancellation terms.

1. Free Trial

All paid plans come with a 14-day free trial. No credit card is required to start the trial. You will not be charged until the trial period ends.

2. Monthly Subscriptions

• You may cancel at any time from your dashboard
• Cancellations take effect at the end of the current billing cycle
• No partial refunds for unused days in a monthly subscription

3. Annual Subscriptions

For annual plans, we offer a pro-rated refund within the first 30 days of the subscription. After 30 days, no refunds will be issued for the remaining period.

4. How to Request a Refund

Email us at billing@hrms.app with your account details. Approved refunds will be processed within 7-10 business days to your original payment method.

5. Exceptions

Refunds will not be issued for:

• Accounts terminated due to violations of our Terms
• Setup fees, custom development or onboarding charges
• Add-ons purchased separately

6. Data After Cancellation

After cancellation, you have 30 days to export your data. After that, all data will be permanently deleted from our servers in line with our Privacy Policy.